Historically, two distinct communications networks have existed, one for voice and one for data. With the advent of convergence technologies these can now be integrated to deliver a range of powerful benefits to organisations.

This has also resulted in a new breed of integrated solution providers who can take account of both principles. However it is vital that a provider is chosen who, not only understand the technologies, but also understands the business impacts and benefits it will provide the organisation.

Some primary benefits include:

• Reduced equipment investment and service costs – Companies usually lease or purchase separate equipment and facilities for voice and data. Savings can be made in the cost of purchasing and maintaining a single network.
• Bandwidth efficiency – with new protocols, data and voice can be efficiently merged onto the same network thus saving on the amount of facilities required
• Long-distance cost savings – a company can reduce or eliminate long-distance charges for intracompany calls
• More efficient network control and management
• Better and easier communication between multi-site companies and remote workers
• More efficient delivery of service to your customers
• Flexibility for expansion and integration of new products and services

Solutions include:

• A comprehensive range of telephone systems
• Lower call charges
• Lower data call charges
• Video Conferencing
• Virtual Private Networks (VPN)
• Voice over IP (VoIP)
• Computer Telephony Integration (CTI)
• Free communications audits